Complaint Details

Status	:	Closed
Complaint No	:	0039941/2015
Category	:	Service Provider
Date	:	23-02-2015
Subject Line	:	My Order was Cancelled i want file suit on them
Complainant	:	SELVARAJ PONNUSAMY
Address	:	No: 33/3D, Laxmi Narashima, Chinamalai Layout, Gandhi Pudur Kamarajar Road, Ramanujam Nagar,Upplipalayam Coimbatore, Tamil Nadu 641015
Complainee	:	Shopclues.com
Address	:	Clues Network Pvt. Ltd. Building No. 112, Sector – 44. Gurgaon 122001

Complaint Details
Dear Sir/Madam,
i ordered right product and amount was paid at the time of order completion and also it will stock in the hands of merchant as per My order No: 38323633/Order Date: 17 Feb 2015, 06:54 AM and 38323695/ Order Date: 17 Feb 2015, 07:00 AM in Shopcluse.com
I will check it out each and every process of the order process it shows the order status was as like pre dispatching initiated, pre inspection, despatch ready for shipping and now it was updated as order is cancelled with my permission, also received mail and sms as a refund will be returned within 2-3 working days. i won't accept the cancellation.
I want only product not an amount refund or if only refund means refund that the product current market price.
I have all updation against my order in a softcopy format received from seller as a e mail and SMS.
The merchant also confirmed the order and didn't take any steps to cancellation within 24 hours, This order was cancelled while ready for Shipment of goods.
I Need Only Product or Current Market Price as per Show Room and Not an refund what i paid, if seller is only refund the amount means i want current market price as per product show room list price.
Here i attached softcopy for your kind reference, kindly find the attachment file for your perusals.

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