Complaint Details

Status	:	Closed
Complaint No	:	0005558/2013
Category	:	Others
Date	:	23-07-2013
Subject Line	:	Overcharged for Jewel bought
Complainant	:	M Kailasam
Address	:	No.46,2nd Cross Street, Baghyalaxmi Nagar, Madambakkam
Complainee	:	Sree Kumaran Thangamaligai
Address	:	177 A-2 , Trivandrum Road, Vannarpet, Tirunelveli - 3.

Complaint Details
I bought a Necklace on 18 Sep 2011 from your Shop Sree Kumaran Thangamaligai at 117-A/2, Trivandrum Road, Vannarapettai , Tirunelveli - 627 003. I was issued with a computer invoice for the purchase I made. I had been out of country for more than a year. Recently when I vetted my Gold purchasing receipts , I found some discrepancy in the billed amount for the Necklace I bought from your shop. When I bought the item, I thought the computer invoice will not have any The details of the invoice is as follows
Bill No. GO/4907 : Date : 13.09.2011
Gold Rate : Rs. 2632/- per Gram
Item : Necklace Pc – 01 Weight : 26.060 Gm VA : Rs. 368.48
Amount : Rs. 78,192.51; Add Vat @ 1% =Rs. 782/- ; Total Amount : Rs. 78,975.
I paid Rs.78,975 and bought the necklace.
The discrepancy is as follows:
Necklace Weight Rate/Gm
Gold (916) 26.060 2,632.00 68,589.92
Value Addition as per your bill 368.48
VAT (1%) 1.00% 689.58
Total amount 69,647.98

The Price of the Necklace including VA and VAT is supposed to be Rs. 69,647.98. But I have paid Rs. 78,192.51 for the same. So I have Paid Rs 8,544 more for the items.

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