Complaint Details

Status	:	Closed
Complaint No	:	0043158/2015
Category	:	Business & Finance
Date	:	02-03-2015
Subject Line	:	Card Topup Failed every time but debited from my bank and not response from their side
Complainant	:	shoaib mansuri
Address	:	Dhodopooja near farukiya madarsa, navapur road.
Complainee	:	www.mypaycash.in
Address	:	Smart Payment Solutions Private Limited,6/35, WEA, Karol Bagh, New Delhi - 110005.

Complaint Details
Card Topup Failed every time, when i tried, Money not added to My Card Topup Wallet, Every time fails, but my Bank Debited from My Account, on every try.
But money still 0 (Zero) on Card Topup.
Bank A/C 1-> 8 x 505 = 4040 rs
Bank A/C 2-> 1 x 505 = 505 rs
-------------------------
Total = 4545 Rs
-------------------------

Total Rs.4545 Dedited from my A/C.And Mypaycash Balance still 0.
So I am Worried About that, Please Help Me To Refund My Money Back To my
Both Bank A/C.

I had called to customercare but not any one pickup my call and not, replying to my Email.

My Registered mypaycash.com Mob No. 8149587579



Transaction Information: Date : 2015-02-26
(Payment Mode : VISA Debit Card)
1)Merchant Reference Number : F2QKR6099310471

(Payment Mode : Maestro SBI)
2)Merchant Reference Number : F2QKJ4806696439
3)Merchant Reference Number : F2QH93276731382
4)Merchant Reference Number : F2QGL2424616109
5)Merchant Reference Number : F2QGB3654382402
6)Merchant Reference Number : F2QG78148014342
7)Merchant Reference Number : F2QG80247862432
8)Merchant Reference Number : F2QGJ1137107785
9)Merchant Reference Number : F2QEP8278636325

Please help me this is my hard money, i want to refund to my bank account.

Replies