Complaint Details

Status	:	Closed
Complaint No	:	0043198/2015
Category	:	Travel
Date	:	12-03-2015
Subject Line	:	Not issuing full refund while air ticket was cancelled by airlines
Complainant	:	Love Dubey
Address	:	D-27 Sector-51
Complainee	:	Easy Trip Planners Pvt. Ltd.
Address	:	460, F.I.E Patparganj Industrial Area,

Complaint Details
Flight ticket no.5895878535990 was cancelled with full refund by Jet Airways on their proposition as flight was unduly delayed. Easy trip planners just refunded Rs.7072/- out of Rs.9160/- and when I claimed full refund, Ms.Apurva asked me to fetch confirmation from Jet airways that I sought from Jet Airways Guest Relations' Head Ms.Deepika Poojary, see attached e-mail, but despite multiple correspondences and reminders Easy trip planners is not responding back to my e-mails and not refunding my balance amount of Rs.2088/- for a long time.

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