Complaint Details

Status	:	Closed
Complaint No	:	0043347/2015
Category	:	Others
Date	:	07-04-2015
Subject Line	:	ONLINE WEBSITE FOR GIFT DELIVERY DID NOT REFUND MONEY
Complainant	:	SHIKHA RAJVAIDYA
Address	:	A-206 CONCORD PUSHPAK SOCIETY
Complainee	:	http://www.indiaflowergiftshop.com/
Address	:	KOLKATA

Complaint Details
ITS AN ONLINE SHOP FOR ORDERING GIFTS AND CAKES. I HAVE ORDERED CAKE WHICH THEY DID NOT DELIIVER ON TIME. THEY ACCEPTED THE ORDER AND SENT ME THE CONFIRMATION MAIL.NEITHER THEY ARE RETURNING ME THE AMOUNT. I AM ATTATCHING THE RECEIPT WHICH THEY MAILED ME FOR ONLINE PAYMENT.I CALLED THE CUSTOMER CARE NUMBER MANY A TIMES. THEY DID NOT ENTERTAIN ME. SOMEHOW I GOT SOME OTHER NO. OF THEIR. BUT DESPITE A 30 MINUTES LONG CONVERSATION THEY ARE NOT READY TO REFUND ME THE AMOUNT.I RELIED ON THEM BUT THEY DITCHED ME DUE TO WHICH I SUFFERED NOT ONLY ECONOMICALLY BUT ALSO MENTALLY.

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