Complaint Details

Status	:	Closed
Complaint No	:	0043394/2015
Category	:	Telecom
Date	:	14-04-2015
Subject Line	:	over commitment
Complainant	:	savita anand tangwan
Address	:	saraswati vihar ajabpur khurd, dehradun, uttrakhand
Complainee	:	tata docomo
Address	:	rajpur road dehradun

Complaint Details
Dear sir/madam,
My number 93l9988lll have been active prepaid to postpaid. on the March 19, 2015 Tata Docomo agent had to come me and told the monthly rent is 299 + service benefits which are

1- 36000 seconds
2- 200 SMS
3-1 Gb 2g data (for all the month)
in roaming- tata to tata-1.2p/s other i/c 0.75 o/g 1.00 std 1.5 rs/m and 1 gb 2g data can be used anywhere. after that in roaming I used data and other on march 27 2015 I received sms that my uses isb rs 2482.
I complaint to custmer care twice but no satisfaction they give me. I was requested them to conferencing me to that agent but agent not pick the phone.
this is business number and I lost many of my businesses due to o/g barring. I c'nt pay that wrong information and over commitment data bill rest I will pay. customer attention department had no done proper inquiry. so please do fast and needfull as soon as possible I c'nt lost my number.

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