Complaint Details

Status	:	Closed
Complaint No	:	0048455/2015
Category	:	Computers & Accessories
Date	:	11-05-2015
Subject Line	:	Dell - Facing Serious Issue with dell service and hardware provided in Dell Insiron N4010
Complainant	:	Saurabh Srivastava
Address	:	151
Complainee	:	Dell Services
Address	:

Complaint Details
Hi, I am facing serious problem with my laptop ( Dell service tag H852VQ1 ) . Its automatically shutting down within few seconds. In the past three years I got the same problem multiple time and for solution I found replacement of three motherboards and various part for my laptop. Also my extended warranty is expired but I am facing same problem continuously. Last time your engineer did not replace motherboard, even I asked for it and within few months the same problem appearing again. Please resolve my problem as I am getting defective parts from dell again and again. I am not in a condition to buy new laptop now and I am loosing my faith from dell services. Dell service tag H852VQ1 Regards, Saurabh Srivastava 08800091186

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