Complaint Details

Status	:	Closed
Complaint No	:	0048521/2015
Category	:	Others
Date	:	22-05-2015
Subject Line	:	My Cash Refund
Complainant	:	Jayant Kumar Behera
Address	:	Chandpur
Complainee	:	Printvenue.com
Address	:	Plot No. 375, Udyog Vihar, Phase- II, Gurgaon

Complaint Details
Dear Gagan ji (CEO PRINTVENUE)




I have cancelled my order 4222-1120-0422 on 09.05.2015 and after 13 days my refund has not reached my PAYTM wallet.Everytime your customer care apologize without resolving my issue and increase the delay.




I have discussed my issue with Mr. Adil Shah (Supervisor) Employee NoXR3087 ( as told by him) many times but he just assures me to resolve the issue in 24 hours.




I have spend Rs 200+ on calls with your customer team and my refund amount is Rs 269 totalling to Rs 469 + damages for the delay of my fund recieval + harrasment from customer service which is total amount to Rs 2000 under Consumer Protection Act 1986 .




Kindly arrange to pay or else I will file the case to Consumer Court for the same reason.Waiting to recieve the forsaid amount and reply from your side.




Regards,

Jayant Kumar Behera

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