| Status | : | Closed
|
| Complaint No |
: | 0050183/2015 |
| Category | : | Others |
| Date | : | 29-05-2015 |
| Subject Line | : | Fraud by Paytm |
| Complainant | : | Naveen Kumar Jha |
| Address | : | 26, Ram Chandra Colony, Jaishing Pura Khor |
| Complainee | : | Paytm |
| Address | : | B-121, Sector 5, |
Complaint Details
I have ordered. #980277360 United Elegance Outer Lid Pressure Cooker 7.5 Litre worth 1636, +60% Cashback on #Paytm but just *I received United Elegance Outer Lid Pressure Cooker 3 Litre* and it’s totally fraud. I asked for replacement but not get response. I received +60% Cashback in my Paytm wallet.
I again ordered. #986370532 Colombus Combo Of Aluminium Wallet And Socks With Sport Shoes (Size-9) worth 499, +35% Cashback.
There was remaining 483 Rs in My #Paytm Wallet & Waiting for 175 Cash back in #Paytm wallet.
Suddenly a Vodafone Mobile No. 805183689 recharged from my account two times and deduct the amount (351 + 130) from my #Paytm wallet, but This mobile number 805183689 is switched off while I'm calling.
1) Rs 130 Recharge of Vodafone Mobile 8051836894
2) Rs 351 Recharge of Vodafone Mobile 8051836894
Above both recharges is not done by me through my account.
3) Promo Code FOOT35 applied successfully. Cash back of Rs 175 will be added to your #Paytm Wallet within 2 hours. "Still I didn't get this cash back in my #Paytm wallet"
Current Balance of my #Paytm Account was Rs 2 Only.
I got 175 Cashback on 28th May 2015, then my balance was Rs 177.
On 28th May, I recharged my mobile with 150 Rs.
Remaining balance was Rs. 27 Only.
Suddenly a Airtel Mobile No. 8732026366 recharged from my account two times and deduct the amount (10 + 10) from my #Paytm wallet.
1) Rs 10 Recharge of Airtel Mobile 8732026366 on 29 May '15 5:01 pm
2) Rs 10 Recharge of Airtel Mobile 8732026366 on 29 May '15 5:01 pm
Still #Paytm didn't refund my 130 + 351 + 10 + 10 = 501 money in my #Paytm wallet and not replace my product.
I mailed and generate query many times on #Paytm since Tuesday 26th, May 2015, but still didn't get the good response from Paytm side yet.
Replies
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