Complaint Details

Status	:	Closed
Complaint No	:	0006403/2013
Category	:	Consumer Goods
Date	:	18-09-2013
Subject Line	:	Failed delivery of purchased good
Complainant	:	RUCHIKA singh
Address	:	E #3 lisha vistara,green glen layout,bellandur
Complainee	:	HOusefull International, online store
Address	:	Housefull International Ltd. Administrative Building, 1st floor, WICEL, MIDC, opp Seepz, Main Gate,Andheri east

Complaint Details
I purchased a Virgo Beech divider7014 (Storage Solution) from your online store on July 23, 2013. Since then I have been mentally and financially struggling to track my order and achieve delivery of the same.
I have sent two emails to your customer team, ids cc@housefull.co.in and bd@houseful.co.in on August 12 and Sept 12th 2013, for which they have failed to reply. I have my outgoing call list for the month of Aug and September month where I have made more than 25 calls to this firm. Have spoken To senior executives names, Mr rahul, Mr Sonu in Ecommerce, Mrs Swapnali but my calls fell on deaf ears. I have recently sent them a registered post notice before i file a consumer complaint. I have given them a notice for 20 days after which i will fight this case legally. My order details are Order Number: 29322
Order Details: http://www.housefull.co.in/orderdetails.aspx?orderid=29322
Date Ordered: Tuesday, July 23, 2013
HDC No: 9953/2013/1893

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