Complaint Details

Status	:	Resolved
Complaint No	:	0000445/2011
Category	:	Service Provider
Date	:	29-03-2011
Subject Line	:	Against aquagard Franchise
Complainant	:	Amar Deep
Address	:	Sec/B - 620, Dudhichua N.C.L. Project
Complainee	:	Eureka Forbes Ltd.
Address	:	Sneha Enterprises, Ambedkar Nagar, Shaktinagar

Complaint Details
Hi I have never seen such third class customer service. I am following up from 1 month for cartridge of storage UV water purifier. I have called 10-15 times to call center from last 30 days but seen no satisfactory action. They just picking up the call, giving me request number and then forget. No follow up then. 2-3 times they have raised high priority request for me but still no one attended my home to provide the cartridge.

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