| Status | : | Closed
|
| Complaint No |
: | 0051301/2015 |
| Category | : | Consumer Goods |
| Date | : | 01-06-2015 |
| Subject Line | : | DEFICENCY IN SERVICE |
| Complainant | : | rajesh porecha |
| Address | : | a/14, bhatia nagar, shantilal modi road, kandivali west |
| Complainee | : | SAMSUNG ELECTRONICS |
| Address | : |
Complaint Details
i had lodged complaint vide token no. 8445792684 with samsung on their customer care centre (180030008282)on 18/05/2015 towards unavailability of parts for my refregerator model no. SR37EMA. the complaint was closed at their end as they are unable to supply the spare. when i called to enquire on 01/06/2015, i was told that the vendor manufacturing parts has stopped production and hence samsung will not be able to supply them.
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