Complaint Details

Status	:	Closed
Complaint No	:	0051327/2015
Category	:	Consumer Goods
Date	:	05-06-2015
Subject Line	:	Consignment not delivered after getting payment
Complainant	:	chandrasekaran
Address	:	7,Kamarajar st,No 4 veerapandi
Complainee	:	infibeam
Address	:	Infibeam.com 9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad - 380015 Gujarat. INDIA

Complaint Details
Dear sir,

I book micromax canvas juice 2 mobile on infibeam.com on 01 jun 2015,
they gave me a dtdc docket no for tracking on 02 jun 2015,i try on dtdc tracking website, It was already delivered consignment number
The docket no's consignment was booked on 09 may 2015 and delivered on 11 may 2015,
I talked about this to infibeam customer care on 02 jun 2015 , they said we wrongly update the consignment we will update this within 24 hrs ,
I will tried past two days regarding this no one will answered properly, consignment details are below,
Order ID # 15909117 (Photo attached)
Sub Order ID : 25319484
Tracking Code : IBGGNDLF259806E9F (Photo attached)
Courier details : Dtdc_dotzot-700001982755 (Photo attached)
Also I attach the photo's of courier delivery details
Please help me to get my consignment back.
Kindly do the needful

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