Complaint Details

Status	:	In Process
Complaint No	:	0000451/2011
Category	:	Consumer Goods
Date	:	31-03-2011
Subject Line	:	SERVICING NOT DONE AS PER AMC CONTRACT NO.17240807 DT.11.09.2009 FOR WATER PURIFIER
Complainant	:	VENU GOPAL REDDY
Address	:	2-2-1146/7/9A, NEW NALLAKUNTA, NEAR HAPPY HOME APARTMENTS
Complainee	:	EUREKA FORBES LIMITED
Address	:	SERVICE HEAD QUARTERS, 42, P-3/C, MUNESHWARA LAYOUT, HARALEKUNTE

Complaint Details
AMC OBTAINED ON 11.9.2009 FOR 2 YEARS, AND THE CO. HAS OFFERED 4 FREE SERVICINGS WITH AN INTERVAL OF 6 MONTHS EACH AND REPLACEMENT OF CANDLE AFTER ONE YEAR AND REPLACEMENT OF CARBON AFTER EVERY SIX MONTHS. THE CO. REPRESENTATIVE HAS TURNED UP ONLY ON 30.9.2010 FOR REPLACEMENT OF CANDLE. REPLACEMENT OF CARBON IS NOT DONE AS PER THE AMC, I.E., AFTER EVERY SIX MONTHS

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