Complaint Details

Status	:	Resolved
Complaint No	:	0000470/2011
Category	:	Consumer Goods
Date	:	05-04-2011
Subject Line	:	Non complent of Service Contract and Prologed delay in service.
Complainant	:	Dr. Deevndra Pradhan
Address	:	Hotel Pradhan, 57 Gandhi Road
Complainee	:	Eureka Forbes
Address	:	521, Swamiji Sarani, 1st Floor,

Complaint Details
Inspite of signing an AMC contract every year since 2005, some of the services are totally ignored. Complaints are addressed about a week later. My water purifier has been giving me since 01/04/2010 of problems and despite calling the service center and taking down my service complaint ( JC- 18 ) on 03/04/2010 and promised the service on 04/04/2010 by 6:00 pm. no one turns up. The technician concerned doesnt answer his phone. This has happened many times in the past too and I am left buying water for my children for the last week !!! Please help with this terrible service providers.

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