Complaint Details

Status	:	Closed
Complaint No	:	0052005/2015
Category	:	Computers & Accessories
Date	:	11-06-2015
Subject Line	:	DAMAGED LAPTOP RECIEVED AND NOW PAYTM IS NOT TAKING ANY ACTION TO RETURN OR REPLACE IT.
Complainant	:	Krishna Kant Dixit
Address	:	2/5 Mathura refinery nagar mathura
Complainee	:	PAYTM
Address	:

Complaint Details
Ticket no-108867826 as given by them after complaint registration.
order i.d-1008430992
Product name-hp15 r203tx laptop
Date of purchase-5/6/2015
Screen of the laptop is cracked when unpacked.
They mentioned return policy in which paytm says that product will be return or replace when received damaged in 15 days.
But they are not replying my mail in convincing manner.
attaching some pictures of invoice and damaged product.

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