Complaint Details

Status	:	Closed
Complaint No	:	0052026/2015
Category	:	Service Provider
Date	:	15-06-2015
Subject Line	:	NO PROPER SERVICE.. NO REFUND
Complainant	:	Sreejith KM
Address	:	Vikas Puri
Complainee	:	MTS
Address	:

Complaint Details
THE PEOPLE (at MTS) ARE THE WORST AND THEIR SERVICE SUCKS!!!!! I regret being with MTS since I have been experiencing issues with the speed which is PATHETIC! A mere 0.5Mbps is the Download speed which I get on a 9Mbps MTS Mblaze modem (MTS number 8459979715). Worst service and an even worse service provider. I spoke with their customer care who said there is an outage which will take another 4-5 weeks to get fixed. WTF!!!!!!! They are not even bothered informing their customers. And btw, I have been experiencing this issue for a few months now (atleast 4 months). Called once for the same issue and was very unsatisfied due to which I never called back.

I have recorded the call with the MTS Agent and the Supervisor and I will share it on every social website including facebook and youtube and tell people not to go for such a lame company who can charge you a hefty amount but fails to provide the proper service.

I WANT MY MONEY BACK FOR THE MONTH OF JUNE WHICH I HAVE PAID IN ADVANCE FOR THIS SHITTY SERVICE!!!!


From an unfortunate and unhappy MTS customer.
Sreejith
9716939105

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