| Status | : | Closed
|
| Complaint No |
: | 0052103/2015 |
| Category | : | Service Provider |
| Date | : | 23-06-2015 |
| Subject Line | : | Faulty Services-Fraud |
| Complainant | : | Mehul Mali |
| Address | : | Vini Heights,Nalasopara West |
| Complainee | : | Tikona Broadband |
| Address | : | Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West) Mumbai Mumbai City District Maharashtra India - 400078 |
Complaint Details
My Tikona Id is :1106103754 I have been using it since past 5 years, this time i had opted to go for Bundled internet plan for Rs.2099/- which i have done via tikona self care portal on 4th May 2015 where payment of Rs 3698.1 which also included Rs1500/- for wifi router in which tikona was aware and informed about all this.On 23 June i got a sms that my services are expired which should not have happened as i had made payment for 365 days validity and 50GB plan from which only 19 GB was used. I have contacted them but they are trying to put there mistake on me. Tikona has gone from worse.This is really harrasing.
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