Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
 : 0000481/2011
Category : Consumer Goods
Date : 07-04-2011
Subject Line : Eurekaforbes-Aquaguard Bad Service
     
Complainant : Mohsin Mahedvi
Address : 454 Nana peth
     
Complainee : Eurekaforbes
Address :

 

Complaint Details
I have order Aquaguard Total INFINITI model on 3rd April 2011, I haven't received it yet. When contacted, they told that due to audit and no stocks it is getting delayed.

If that is the case then you should not sell your product during audit time and when you don't have stocks available with you. This is your problem not customers, this is a very very bad service from your side.

Kindly let me know How to Cancel my Order.

Replies

Date: 2011-04-07 17:33:17
Subject: Eurekaforbes-Aquaguard Bad Service
Reply: Dear Mr. Mohsin Mahedvi,

This has reference to your complaint against Eureka Forbes registered with us through our website www.ccrc.in.

Kindly provide us your contact number. This will enable the Eureka Forbes people to contact you immediately to resolve your grievance.

Thank you,

Divya Nair

Council for Fair Business Practices
Great Western Building, 130/132, Shahid Bhagat Singh Road, Mumbai 400 023.
Tel : 2288 5249 / 2284 2590 Fax : 2284 4783
Email : cfbp@mtnl.net.in/ cfbpoffice@gmail.com Website : www.cfbp.org/ www.ccrc.in
 

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