Complaint Details

Status	:	Closed
Complaint No	:	0006925/2013
Category	:	Telecom
Date	:	23-10-2013
Subject Line	:	Horrible Service from Reliance Commmunications
Complainant	:	Tejas Chhatriwala
Address	:	502 Jyoti bldg, Rungta Lane, Nepean Sea Road
Complainee	:	Reliance Communications
Address	:	Mumbai

Complaint Details
Dear Sir,

This is Tejas Chhatriwala from Mumbai My Mobile number is 9768000890

This is in context to the complain regarding horrible service and mental harassment done by the Company Reliance Communications since the day I have shifted to the network.

3 months back I shifted to this network Reliance Communications and from the day one i started facing issues right from giving me wrong data and service plan to no network in many places specially walkeshwar area.

I was given wrong data plan instead of 4 GB plan applied by me and was even charged for the 300 MB plan which was given by mistake, after utilizing my 300 mb plan my service stopped and was not working for 3-4 days even after several complains,

Immediately after this problem got resolved they showed problems with my verification stating that no one is staying at the residence, but how is that possible as my family is staying there for more than 40 years. In the entire thing my phone was disconnected for more than 8 days.

Luckily Few days went good but soon after 20 days I started getting ZERO network at my Nepean Sea Road house, I had to stay without any network for 4 days using another service and paying extra for that service.

Thankfully My Service was active after few days with NO Compensation from Reliance Communications

Immediately after this another problem started in a weeks time with Credit Limit stating my credit limit given by Reliance Communications was only 2200, Its surprising and foolish of any company who knows that the plan taken by the client is of high value and will receive 1500 bill on an average how can any company give a limit like this ???? Also My Previous Operator had given me a credit limit of 4000.

Because of this my National Calling and Smses were barred.

And Again in 2 days another problem arise, My house started showing ZERO Network Again

Now I am tired of calling again and again to a company which is pathetic in terms of service

I am surprised how can they Run a company like this which has problems in all the department, its nothing but cheating customers.

I am Surprised that they have zero network is places like Walkeshwar and Neapen Sea Road, They have network issue all thought the City of Mumbai

Right now I am at a stage where my outgoing is bared for NO REASON there is NO Network at my Residence and if you can Reliance Customer service they dont answer or give solution to this

If all this is not solved, Ill be left with no other option but to register a Case against Reliance Communications.

regards,

Tejas Chhatriwala
Mobile Number +91 9768000890

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