Complaint Details

Status	:	Closed
Complaint No	:	0006970/2013
Category	:	Telecom
Date	:	25-10-2013
Subject Line	:	Miscommunication
Complainant	:	Malini
Address	:	gg-II, 62/a,vikas puri
Complainee	:	Nokia
Address	:

Complaint Details
In november 2012 , i bought the newly launched Nokia Lumia 510. I was told that it has 1 year full waranty of which proof i am pasting below and i was not told any exceptions. Now my phone is not working and they are saying that liquid - problems are not solved under waranty also and demanding rs. 3000 which i am finding cheated. Cause if they would have clearly stated this problem before , i would have got my phone insured and Rs. 3000 is just too much. I atleast deserve my phone repaired this time due to miscommunication from their side as my phone is still under waranty. STATUS OF MY PHONE''s WARANTY: Serial number (IMEI): 353662050415363 Warranty: In warranty (In this country)

Replies