Complaint Details

Status	:	Resolved
Complaint No	:	0006979/2013
Category	:	Telecom
Date	:	26-10-2013
Subject Line	:	amount not creditted to my account and the company is not willing to do so
Complainant	:	Bishnu Saraff
Address	:	Saraff House, Station Road, Barakar-713324
Complainee	:	Vodafone
Address	:

Complaint Details
I got a recharge done from the vodafone store of Rs.129 on the 25th of October, 2013. The recharge which they did was wrong and told me to ask the customer care for refund. When I spoke to the customer care regarding refund they told me that they wanted to keep my call on hold but they actually disconnected the line. Since then, I am trying to contact the customer care but my call is getting redirected.

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