Complaint Details

Status	:	Closed
Complaint No	:	0006987/2013
Category	:	Government Services
Date	:	26-10-2013
Subject Line	:	Disbursement of Fake Currency Note By Kalwa Post Office
Complainant	:	Abhijit
Address	:	Thane
Complainee	:	Indian Post Office- Kalwa Post Office
Address	:

Complaint Details
Dear Team,

This is with reference to Fake Currency notes of Rs.500 that Kalwa Post Office personnel delivered to my mother on Maturity of our National Saving Certificate (NSC) on 24 October,2013, Thursday. Now, the Post Master Ms.Nilofar Sheikh is refusing to take the accountability of the Fake Note.

On 25 October,2013,Friday my mother who received the maturity amount of Rs.16,384 in Cash from Kalwa Post office learned about the fake currency note from the Parsik Janata Sahakari bank in Kalwa where she went to deposit the cash. When my mother went back to the Kalwa Post Office to return the cash the Kalwa Post Master Ms.Nilofar Sheikh refused to take back the whole amount.

Ms.Nilofar told her that at Kalwa Post Office we receive such fake notes from customers on regular basis and we can't help it you should check it while receiving the amount. Now we are not accountable. Further Ms.Nilofar added go ahead, I'm not going to take back the note and complaint it to anyone. Nothing will happen

Several questions arises:

Why Post Offices in India accept such Fake Notes despite Strict Guidelines from RBI?

Why there are no Fake Currency Detecting machines in place at Post Offices in Thane ?

Why the post office personnel continue to accept the Fake Notes even after knowing that fake notes are deposited by its customers into their post offices?

Enclosure: Scan copy of Fake Currency note

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