Complaint Details

Status	:	Closed
Complaint No	:	0007051/2013
Category	:	Banking
Date	:	30-10-2013
Subject Line	:	Twice Charged for Deactivated SMS service
Complainant	:	Naved Tamankar
Address	:	sewri
Complainee	:	ICICI BANK
Address	:

Complaint Details
My a/c no:003201501109 icici bank charge me twice for SMS service which was deactivaed by written application in DN road-Fort branch.
I send mail no 10/10/13 to bank for the same & on 12/10/13 (Faraz Kamil Senior Customer Service Officer ICICI Bank Limited) send mail & confirm matter will solve on or before on or before October 19, 2013.
bUT AFTER THAT NO RESPONCE FROM BANK. EARLIER ALSO THEY CHARGE ME THEN WAIVE OFF NOW FOR NEXT MONTHS THEY AGAIN CHARGES ME INSTEAD OF UPDATING THEIR RECORD.

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