Complaint Details

Status	:	Closed
Complaint No	:	0007175/2013
Category	:	Telecom
Date	:	11-11-2013
Subject Line	:	Refused after-sale service in warranty period
Complainant	:	dhruv parikh
Address	:	b-14 venunad apartment, opposite udgam school, thaltej tekra
Complainee	:	samsung
Address	:

Complaint Details
I had bought a Samsung galaxy s3 phone on july 17, 2013. the camera stopped working in a month. When i gave the phone to the authorized service centre in mumbai, they entered the invoice date as 18 July, 2013. they could not resolve the problem. then i shifted to ahmedabad. i gave the same phone and they refused to accept it because the date on the invoice (17) and the date in their system (18) did not match. So they have refused to repair the phone even though it is their fault.

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