Complaint Details

Status	:	Closed
Complaint No	:	0053645/2015
Category	:	Food & Beverages
Date	:	07-10-2015
Subject Line	:	non delivery
Complainant	:	Mahesh Panjwani
Address	:	A 403 Naren Hills Co op Hsg Society, Azad Nagar, Wanawadi
Complainee	:	big basket
Address	:

Complaint Details
Big basket taking consumer for a ride: I am senior citizen staying with handicapped child. I ordered cut vegetables online to be delivered on 5th October 2015 between 5 and 7.30. The goods weer not delivered till 10 pm during which time I called at least 20 times and was kept on hold or with false promises. We had to arrange the food from outside after 10.30. Today 6th October 2015 till now at 5 pm still the products are not delivered. I leave home 8 in the morning after cooking for my son which was not done today because of non delivery from big basket. this matter is to be taken very seriously because I was put into very difficult state.

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