Complaint Details

Status : Closed Closed
Complaint No
: 0007279/2013
Category : Telecom
Date : 21-11-2013
Subject Line : bad services and not refunding money
     
Complainant : vidisha
Address : 64 b ballygunge circular road
     
Complainee : vodafone
Address :

 

Complaint Details
vodafone customer care executive ashima mohunta had assured me a refund of my bbm advance paid for the month of november december and january(Rs. 900), when i had changed my phone to an i phone and wanted an iphone plan. they are refusing to pay me back the extra amount paid. i had also wanted the ownership of the number changed and had applied for the same a week back. its been 7 days and i havent hard from them.

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