Complaint Details

Status	:	Closed
Complaint No	:	0007280/2013
Category	:	Telecom
Date	:	21-11-2013
Subject Line	:	Misleading information on website about Tata Docomo SMS Packs
Complainant	:	Somashekhar Sajjan
Address	:	b3, Vilochana Residency, Near Dnyaan deep school, Narhe Road, Narhe
Complainee	:	One Mobikwik Systems Private Limited
Address	:	#758 1st floor Udyog Vihar Phase V

Complaint Details
I have visited mobikwik.com website for tata docomo sms pack. I have recharged Rs. 12 Special Recharge - 250 SMS free for 5 Days. However when I contacted Tata docomo customer care, they told there is no pack exists with that denomination. Also there are only 200 sms for 3 days on Rs. 12 recharge. You can check information from link
https://www.mobikwik.com/tata-docomo-online-recharge/plans/General-SMS-Pack

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