Complaint Details

Status	:	In Process
Complaint No	:	0000533/2011
Category	:	Consumer Goods
Date	:	16-04-2011
Subject Line	:	Eureka Forbes - after sales service issues
Complainant	:	vinay khulbe
Address	:	h no 541 sector 17a
Complainee	:	eureka forbes
Address	:

Complaint Details
i have a eureka forbes water purifier (aquaguard compact model).
And i purchased a 3 year AMC in year 2009 which runs till 2012.
As part of the AMC, the carbon and the candle of the water purifier have to be replaced every 6 months.
But since last 1 year nobody from eureka forbes visited us and we have tried calling many times but we are only getting verbal assurances.

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