Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
: 0000546/2011
Category : Telecom
Date : 18-04-2011
Subject Line : NOT GETTING BALANCE OF ONLINE RECHARGE-TOPUP OF BSNL PREPAID MOBILE No. 9413451051
     
Complainant : Rajni gehani
Address : 427A 1st C Road Sardarpura , Jodhpur
     
Complainee : BSNL
Address : B.S.N.L Office , Jodhpur

 

Complaint Details
I have done BSNL prepaid recharge via net on the site of BSNL on 1st April 2011. it was our unfortunate and still be with us that we still do not get any balance. Balance amount was 550 Top Up recharge. My transaction receipt and Transaction details as attached. I already communicated with Federal Bank about this transaction and they clearly said that it was already paid to BSNL on 1st April 2011.
we wrote complain to all BSNL authorities but still not getting any result. pls find attached mail in this regard.

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