Complaint Details

Status	:	Closed
Complaint No	:	0060671/2016
Category	:	Consumer Goods
Date	:	14-03-2016
Subject Line	:	No customer service even after three days after complaint registration
Complainant	:	S.SIVA RAM PRASAD
Address	:	1 3 121 SADDALA GUNDU
Complainee	:	Samsung India Electronics Private Limited
Address	:	A-25, Ground Floor, Front Tower, Mohan Co-operative Industrial Estate Suites, New Delhi-110044

Complaint Details
Respected Sir,
I am S.siva ram prasad resident of H.NO:1-3-121, Saddala gundu, Rajendra nagar, Mahabubnagar, Telangana registered complaint related to Split Air Conditioner on toll free number 18002668282 provided by Samsung india electronics Pvt Ltd for customer service on 12-03-2016. This Air conditioner is still under warranty period and its Model no.AR18FC3EAPWN. My complaint number is 4210695319. During conversation customer representative promised that their service will attend before 20:00 Hrs of 12-03-2016. But till date i.e. 14-03-2016, no service engineer has attended the problem.Worst thing about Samsung customer service is even after numerous calls made to their local service center located in Mahabubnagar, there is nill response.Kindly do justice for the inconvenience I faced. Thanking you Sir.

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