Complaint Details

Status	:	Un-Resolved
Complaint No	:	0061106/2016
Category	:	Telecom
Date	:	25-04-2016
Subject Line	:	Very slow broadband internet speed.
Complainant	:	Burgess Tarapore
Address	:	704, westend bldg, Sector 19A, Nerul
Complainee	:	DVoiS, I-ON Broadband
Address	:

Complaint Details
I am getting only 1 mbps speed, I WAS supposed to get 10 mbps. Day before yesterday I renewed my plan few days before expiry , now for 50 mbps spped, i am still getting only 1 mbps speed.
I have complained 7 times through the company's website since last 8 days. Service person has come 4 times, and always promises that by evening it will be rectified.
Still speed is 1 mbps, sometimes even lesser, when I am supposed to now get 50 mbps.

Pls help.

Thank you

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