Complaint Details

Status	:	In Process
Complaint No	:	0000627/2011
Category	:	Consumer Goods
Date	:	05-05-2011
Subject Line	:	Non Functioning of ROBOCLEANZ
Complainant	:	Mrs Srimathi Rangan
Address	:	76, Baskar Colony 3rd st
Complainee	:	Eureka Forbes
Address	:

Complaint Details
We bought a Robocleanz vaccum cleaner 2-3 months back. We have 2 complaints. One is we are yet to receive the invoice and warranty card for the purchase. Second is, the robocleanz stopped functioning and the service representative said that the charger needs to be replaced. Its been more than a month now and we have not received the charger inspite of repeated calls to the company.
We have made payment through credit card

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