Complaint Details

Status : In Process In Process
Complaint No
: 0000628/2011
Category : Consumer Goods
Date : 05-05-2011
Subject Line : Refund Awaited for 6 months
     
Complainant : Rajesh Mendiratta
Address : D 171 Anand Vihar
     
Complainee : Eureka Forbes Ltd
Address :

 

Complaint Details
We hv booked the aquaguard of Eureka Forbes Ltd from India international trade fair and the same was delivered to us on 18th Nov 2010. We were existing users of aquaguard and our old one was under AMC, out of which approx 1 year was still left for which value calculated was Rs. 1000/-. While booking the new one, the sales person told us that once we submit the AMC papers on installation, we will get a refund of Rs. 1000/- from Eureka Forbes. It has been 6 months since we bought it, we are yet to receive the refund of the same. We have been writing complaints to the company thru their website, but haven't got any confirmation of refund.

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