Complaint Details

Status	:	In Process
Complaint No	:	0000733/2011
Category	:	Telecom
Date	:	25-05-2011
Subject Line	:	Defactive Samsung mobile
Complainant	:	Vipul Trivedi
Address	:	3/5, 1st floor, Govardhan appartment, near bank of baroda, nr muktanand char rasta, karelibaug, vadodara 390018
Complainee	:	Samsung
Address	:	Mumbai

Complaint Details
Dear sir,

I have purchase the samsung mobile from a authorized dealer 6months back. After using it for 3months the mobile phone was issuing me problem in operating so for this I showed to the samsung service center they dead there regular activity and gave me the mobile back in 2 days by saying it is done and have no problem but after 3 days it gave me same problem and have to go for other time, these time they kept the mobile for 1 month under repair. After 1 month they said that they have changed the circuit and given me the fresh piece but that was not true. The same problem have occurred once again. Now I m feedup This type of service have given me lot of problem. So I have decided to take help from you and request you to please solve my problem.

Regards,

Vipul

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